Testimonials From Our Customers
(thank you for the kind words!)
SALES
2006 Fusion.......Dear Tom, This was my first "hassle free" car buying experience. I've walked out of car show rooms yelling "Bait and Switch" at the top of my lungs before because buying a new car was always a war. I had my finger on the trigger just waiting for the surprise that never came. Gabe's calm disposition, along with his concern that all our questions were answered fully , along with Steve's loan paper work that was ready to go and accurate the first time has made me rethink car buying which I put off in the past as one of lifes most unpleasent experiences. Thanks again! Gerald & Lucy D. Tampa, FL.
2007 F-150.....Keep up the good work, Fred was the best!!!! Good follow-up!!! Thank you!! John S., Oldsmar, FL.
2007 F-150...... What a wonderful truck buying experience from Gabe! Thank you for your flexibility and patience. Charlene N., New Port Richey, FL.
2007 Mustang.....Karl Flammer Ford bent over backwards to provide the Mustang I wanted with the features I wanted and the budget I needed. Neal Kaiser was my salesman and he did an outstanding job! James D., Palm Harbor, FL.
2008 Escape.....Very knowledgeable, very friendly! All the guys went out of their way to help answer any and all questions. Every employee asked if I needed any help. I'm just sorry that I didn't know how great they are before leasing my last vehicle. I will return to Rich for another lease or buy! Best dealership, best employees, best experience under one roof ever anywhere! Bravo!!! Katherine S., Tarpon Springs, FL.
2007 Fusion.....I am David's wife and the answers were both of our opinions. I like the fact that Rich let us make up our minds without being pushy. David M., Oldsmar, FL.
2007 F-150.....Rich was very helpful and informative. Brian P., Tampa, FL.
2007 Explorer.....Our total experience was excellent! Erle Doty was our sales representive and did everything in her power to make our purchase experience the very best. She was outstanding! Everyone at Karl Flammer Ford did an outstanding job in making the purchase of our Explorer an excellent experience! Richard F., Palm Harbor, FL.
2008 F-250.....We walked out of another nearby Ford dealership because of the pressure to buy from the salesman and his manager. At Karl Flammer Ford, we felt VERY at ease. They treated us like family. Gabe and his manager were very, very good to us. They were professional and did not pressure us. We will be sending everyone we know to Karl Flammer Ford and tell them about our salesman, Gabe! Kelly E., Hudson, FL.
2007 F-150.....I had purchased a Ford Edge this past May, 2007. I will purchase a car from no one except Karl Flammer Ford and Rick Tipton. I have nothing but praise for the staff that helps me with tags, service on my vehicles, questions that have arisen from my new car and initial purchasing of my cars. Rick Tipton is upfront and personal, no tricks or lies or sleazy salesperson acts! I am a Karl Flammer Ford customer for life! Thank you! Cynthia B., Dunedin, FL.
2004 Sport Trac.....Hi Tom! Let me say thanks to Erle for helping me get into the vehicle I've been telling my wife I should be in for the past 3 years! I'm finally happy! Also, I promised Steve, the finance guy, he'd have a raise by Monday (today). You need to make that happen! Steve was thorough, quick and to the point as his Italian last name would suggest he'd be. I signed a credit slip for my warranty (which he up-sold me...Kudos, Steve) and accidently placed both copies in my folder. Without skipping a beat, he realized this and asked for it back. On that alone, he deserves at least a 2% cost of living increase! Make it happen, Tom! While you're at it, throw something towards Erle! She didn't give up on the deal even though it took 3 hours to close! This is car #2 from your dealership in Tarpon Springs. I still have #1 and I'm extremely satisfied with it! Please, when my old man is ready to trade in his vehicle, take care of him, as I'll be directing him to you! Phillip H., New Port Richey, FL.
SERVICE
Mike Palermo is the BEST Service Advisor! He is very knowledgeable and professional. He explained everything done to my car, listened to my concerns and addressed each one. He takes time for his customers and never seems rushed or bothered to help us. Mike is a pleasure to work with. Larry J.
Karl Flammer Ford has always treated me with utmost professionalism. Kudos for Rob Bender! Five Stars-Good Job! Gerald C.
My Service Advisor is Mike Palermo and he has always been an extreme help! He has always answered any questions and was honest every time! It is a pleasure to work with him. Dana A. We arrived in Palm Harbor on a Sunday. I called Karl Flammer Ford early Monday morning. I described my problem to Rob Bender and asked when I could bring my van in and he said "right now". When I arrived Rob met me and took me and my van for a test drive. He diagnosed the problem and had it fixed! What a great service job! Joe W.
Wonderful!! My Service Advisor was great (Mr. Bender). You should clone him! Elizabeth P.
Another "atta boy" for Rob Bender. His job knowledge and professionalism makes him a real asset to your company. He is, by far, the best Service Rep I have ever dealt with in any Service Department, anywhere! Tony M.
