x

Dealership Reviews
for Karl Flammer Ford in Tarpon Springs, FL

How Are We Doing?

You can always expect world-class service and selection at Karl Flammer Ford. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Karl Flammer Ford that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Karl Flammer Ford customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Shannon Herod
    I purchased my car here almost three years ago. It was a mostly smooth process. I worked with Peyton on my last service visit. She did a great job helping me get my car fixed. The only reason I took a star off is I bought a “bumper to bumper” warranty from this dealership when I bought the car. They did not honor that warranty for this repair because there are exclusions in the fine print. My exclusions included the suspension. I want to give them 1 star for lying about the bumper-to-bumper warranty. However, that is my fault for not reading the fine print. I have met and dealt with plenty of honest salespeople throughout the years. I have yet to deal with an honest finance manager. So please read the fine print, assume they are adding points, assume what comes out of their mouth is not entirely true.
    Google
  • Christine Washick
    A good experience. Amy and Mike were the people that assisted. Amy was particularly great--she listened carefully to my concern & then read me back what she'd written in the dispatch so I could confirm. I liked that Mike checked me in calling out the VIN# with the military words for each letter of the alphabet. He was patient while I transferred some things out of my car to my friend's car--who was picking me up. The temporary Service drop-off was a little confusing. How about a sign? It could say: STOP HERE!
    Google
  • M W
    Awesome small town dealership! Great customer service with very polite employees. One of the cleanest dealerships I've been in. Service center is run very efficiently and staffed by very knowledgeable employees. Easy in easy out. Call and get your appointment today for service or see a sales representative for a new ride; either way you can't go wrong at this dealership. Met the owner today; very down to earth family man dedicated to taking the business to the next level and care of the customer is a priority! Great man!
    Google
  • Cristian Jacome
    Christian was extremely helpful in the process. He took notes of all the comments I had on the car and reviewed them with technician. One suggestion I have is to possibly introduce text updates in the process. Once the car is received I received a text but it would be useful to know for instance when the technician started working on the car, or when the process is done and the paperwork is being completed etc. This allows the customer to know exactly what is happening in the process instead of calling the representative to know the status. Aside from that suggestion the service was amazing even with a shuttle to and from my house to the dealer.
    Google
  • George Luaces Jr.
    Dan (Servicer Greeter) and Angelo my Service Advisor did an excellent job. Dan greets you with a smile and swiftly gets you to the service desk were Angelo took over. Angelo was very concise and helpful with the service needs and kept me up to date on the work in progress. I did have a question about the vehicle that I needed addressed. I purchased the vehicle at Karl Flammer and Neal, Sales Manager was very helpful and went the extra mile to answer my questions and concerns. Very good experience yet again at Karl Flammer Ford!
    Google
  • Robert S. (Air Squatch)
    Ever since buying my Escape at Karl Flammer Ford I have been please with the service staff. They are fast, friendly and do a great job of explaining what was done to my vehicle.
    Google
  • Joe Lipcovich
    Good experience, Steve was great! Very attentive to our needs. He made us feel at ease with negotiating our new truck purchase. I like the dealership, gives that small town feeling unlike some of the larger dealerships that make you feel like a number. We would recommend.
    Google
  • Darren Stotts
    Great experience and reputable dealership! I had the pleasure of working with Mack Gange. He worked with me from the date I was able to order my Ford Lightning and kept me up-to-date on its progress from production through delivery. I have only great things to say about my experience. My Lightning was prepped and detailed when I arrived. The purchase process was seamless. Unlike many dealerships that make you sit for hours while they pitch random warranties and services, I was in and out in probably less than an hour with all of the paperwork filled out in advance. I would absolutely buy another car from them.
    Google
  • Rita Kaplan
    I had a great experience purchasing my used car. First of all, the car is beautiful and in great shape. The salesman I dealt with, Floyd, was so helpful and answered all of my questions by demonstrating how to use the electronics on the car I bought. The finance lady, Suzanne, was kind and gracious and patient and answered all of my questions. The two year extended warranty that I purchased was a great deal for my situation. I definitely recommend this dealership and will use them again if I purchase another car.
    Google
  • Luke Korner
    I had some warranty repair issues. The dealership where I bought the car has been very disappointing. Karl Flammer and their techs were very helpful. The service was good, thoroughly explained and the work was done well. Admittedly, as with any dealership, the prices were high and labor rates were even higher than I expected. But we all know the price you pay to have the dealership do your work. I like the service and the people at Karl Flammer. It is also very clear they hire veterans as I saw many veteran hats on some of the staff and I heard several discussing their service. I will likely buy my next car from Karl Flammer.
    Google
  • The Lovely Lyss
    I live in St. Petersburg but was introduced to Karl Flammer Ford a few years ago when I was working with a local agency (Vers Creative). After interacting with their staff numerous times, I knew if I ever wanted to get a Ford I would come here. I knew I wanted a Bronco, but with the supply issues I also knew it could take a while. So I put a deposit down in March 2022 before they stopped taking orders. I worked with Chris Haddad who is so kind and was great from beginning to end. He made the entire process easy with no pressure. He let me know at the very beginning based on demand I could be waiting over a year unless I’m “lucky”. Turns out I’m one of the few to get such a quick turnaround! Since my time to save got cut quite a bit, I did have to finance. I met with Suzanne who helped crunch numbers and walked me through everything . She’s very kind. The only unfortunate thing is the interest rate is high. I was in and out probably within an hour. Chris went and filled up the car for me and they detailed it before I got it. He also helped walk me through the app and setting up the car with my phone. He gave me a good detailed run down with my vehicle. As someone who has mostly used and older cars up to this point, I’m in LOVE!!! If we decide to get another Ford we will definitely come back! p.s. If you decide to put a deposit down to build one, it is refundable (not all dealers do this).
    Google
  • Linda Garone
    I recently purchased a 2021 Escape from Karl Flammer Ford and I could not have been happier with the entire process. The Sales Consultant, Mack, was a pleasure to work with through the process and patiently explained all the steps for the purchase. I will definitely bring my new car to them for the regular maintenance. I have already recommended Karl Flammer Ford to two of my neighbors and would recommend them to all my family and friends.
    Google
  • Brandi Leigh
    I won’t take my vehicle anywhere else. Dale and Rob Romero are the best. They absolutely went out of their way on many occasions and accommodated me. They were very understanding and took on more than they had to, out of the kindness of their hearts. I will be a returning customer for life.
    Google
  • Michele Madden
    In & out by times specified. Dale, who was my service advisor did not try to up sell me on things my car did not need & I appreciate that so much. Price was reasonable as well. So far, so good!!
    Google
  • Tina Harris
    It was easy contacting the Service Department to get an appointment. When I arrived, Dale was friendly and helpful checking me in for the service. The most important part is it was QUICK! Nothing I hate more than sitting around waiting for anything, let alone service on my car. Karl Flammer Ford in Tarpon Springs was quick and efficient. The waiting room was air conditioned, had complimentary coffee available and vending machines. In and out in less than an hour.
    Google
  • Jason Karas
    Karl Flammer Ford is the ONLY place I buy my vehicles from. Every vehicle I've owned since being able to drive at 16 has been purchased or leased from this dealership. I needed a new truck for my upholstery business in Holiday, so I bought a 2021 Ranger from their new commercial side. This was in the first quarter of 2022 and everything has been top notch the entire time. From the quick and responsive service advisors to the polite and NON-PUSHY sales guys, I have been more than please throughout the years with many more to come... And if you want a reference for who to speak for the BEST customer service, you need to either see Rob Bender in the commercial service side or David Kaiser from the commercial sales side.... OR se Christian or Art in service on the retail side... you will be ultimately pleased throughout the entire process of making your choice on your next vehicle.
    Google
  • Daniel Whitehead
    Once again, Pleased as Always! Christian had my truck in and out for oil change and tire rotation. Great People, with Great customer care! John was there in the Service lane to Greet me! Awesome guy, Great Attitude! Love Companies and Businesses that hire Veterans!
    Google
  • RONALD R RANKIN (Ron,Ronnie,Bunt,Bunty)
    One of the best Ford dealerships in the area!!! Dale Krutzik makes the service department he treats everyone with Professionalism and respect!!! I went again today on Saturday 05/15/22 and as usual they did a fantastic job and Mike the guy you see first when you drive into the service area was very friendly and respectful. He made a very good impression on me to start the experience off!! Karl Flammer Ford is very fortunate to have guys like him and Dale!!!
    Google
  • Brad Arbes
    Second service(10000 mile) got to watch service being done which I really liked.Put seat and floor protectors on. Service was done quick and at a good price. Keep up the good service! I will be back. Thanks again Brad Arbes
    Google
  • Richard Gaddie
    The staff was very friendly and willing to assist with what I wanted. Finally got my King Ranch and love it! Great job everyone and while you all are 4 hours away will consider you all in the future if I need another vehicle
    Google
  • Greg Campbell
    This is a great place...I took my Black 2013 Mustang in and from the Greeters Dan and John to my service advisor Christian made my visit there a very pleasant experience..they let me know exactly what was wrong with my car and what it would take to remedy the problem.. I am very particular about who works on my car..but I have found a great place that will take care of my car like I want.. That's my dream car and they treat it just like I do..
    Google
  • Jo Woody
    This was a great experience as the employees at Flammer Ford were all very good to me! Amy helped me with the warranty. She was kind and considerate through this process. Mike, the shuttle driver, gave me a safe, comfortable ride so I could continue my work at home while repairs were made. Great staff at this dealership! Appreciate you all!
    Google
  • RevZen Systems
    Took the Raptor in for an oil change. Peyton took her personal time & $ to buy dog treats for our Ridgeback, Indigo. Service level way above & beyond our expectation! Mack in sales was also a great wealth of knowledge. If you're looking for no pressure, knowledgeable sales assistance and great service on your vehicle, go see Mack & Peyton at Karl Flammer today!
    Google
  • Scott McClain
    Was having running boards installed on a brand new truck that didn't come with them. Purchased the boards and labor cost online the day before and the were able to get the boards in and installed the next morning. I was at the the dealership for less than 30 minutes for the install! Great! Kyle, the service advisor, was very helpful and informative as well!
    Google