Bought a 2 year old truck a couple weeks ago. I'm still waiting for my driver's side door code. I haven't heard anything.

Everybody was very nice accommodating I was actually surprised on the increase of car payment just in 2 years that I did not like otherwise it was nice

Everything was fine the guy explained everything I needed. The only thing that was unacceptable is we waited an hour before they told us my car wasn't even in there yet so it took another hour it cost me money for an Uber to leave and come back

Great customer service, good communication. Chris my representative was super helpful and maintained me informed through the entire process.

I purchased my car here almost three years ago. It was a mostly smooth process. I worked with Peyton on my last service visit. She did a great job helping me get my car fixed. The only reason I took a star off is I bought a “bumper to bumper” warranty from this dealership when I bought the car. They did not honor that warranty for this repair because there are exclusions in the fine print. My exclusions included the suspension. I want to give them 1 star for lying about the bumper-to-bumper warranty. However, that is my fault for not reading the fine print. I have met and dealt with plenty of honest salespeople throughout the years. I have yet to deal with an honest finance manager. So please read the fine print, assume they are adding points, assume what comes out of their mouth is not entirely true.

OK after a bit of a rocky start I met with Jason their sales manager and Grant Flammer their GM. Thank you to Doug G. for setting up this meeting. They are a family owned Dealership that appreciated me keeping my business locally and worked to make things right. Hopefully we are off to a good start on a mutually productive relationship.

Salesman was great but we tracking needs much improvement

Service as scheduled. All went well

. We drive from Clearwater to get the beast . Mechanic personally told me about my car issues and I was grateful. Robyn is my go to for front desk service. We trust their work.

3rd purchase from Karl Flammer ford. Would not go anywhere else

50000 tune up. Staff was great and helpful. I will be back

A good experience. Amy and Mike were the people that assisted. Amy was particularly great--she listened carefully to my concern & then read me back what she'd written in the dispatch so I could confirm. I liked that Mike checked me in calling out the VIN# with the military words for each letter of the alphabet. He was patient while I transferred some things out of my car to my friend's car--who was picking me up. The temporary Service drop-off was a little confusing. How about a sign? It could say: STOP HERE!

All defective parts were replaced and job completed in time quoted.

Always a good experience. Dale in service is excellent. Robyn in service was great. I appreciate everyone at Karl Flammer Ford, especially the service department.

Always a great experience when visiting Karl Flammer Ford.

Always a pleasure doing business with Neal and David at Flammer Ford Tarpon springs

Always great helpful the techs.

Always great service

Always on time, excellent work and zero hassles. I drive from Sarasota because the team in the service dept cares. Dale takes the time to explain and to answer questions. The work performed has never had to be redone…that is huge in todays world…thank you always

Always very professional and precise!

As always, Karl Flammer Ford is ready for me at the time for which I made my appointment. Their assessment of the condition of my car and the summary of the work that was done that date is valuable information for any car owner. And their waiting rooms is a pleasant place to work.

Awesome experience!

Awesome small town dealership! Great customer service with very polite employees. One of the cleanest dealerships I've been in. Service center is run very efficiently and staffed by very knowledgeable employees. Easy in easy out. Call and get your appointment today for service or see a sales representative for a new ride; either way you can't go wrong at this dealership. Met the owner today; very down to earth family man dedicated to taking the business to the next level and care of the customer is a priority! Great man!

Been going there for 8 years. Have our Ford serviced and detailed when needed. Wonderful service manager !

Best car buying experience I’ve ever had. For the first time in my life I was able to walk off the lot comfortable and stress free! Steve Gonzales & Steve Laconne took great care of me! Go and check them out !!!

Best car dealership I’ve ever dealt with, no pressure, absolutely none. As a business owner I’ve made many truck & vehicle purchases , and this by far was the best. Mike Lundin was great!! We purchased a great used car for my 16yr old daughter. Total transaction less that 1.5 hrs. I’m literally looking forward to my next purchase with Karl Flammer Ford. I came here literally on a whim, because they support Door of Hope, which I saw at a banquet we attended. I can truly say it was worthwhile .

Bought a new 2023 Ranger from them. A truck made of unobtanium. They had one in transit. While price negotiation was not in play, I felt they gave me a very fair offer on my trade in F-150. They beat my credit union interest rate and even helped me title it in another state.

Brad was a phenomenal salesman! Took care of me and my family while we purchased the new Explorer ST. The Explorer ST has all the features I was looking for in a car!

Brought vehicle in over the weekend night drop. Robyn Kraholick Brandel was my service advisor. I was doing a night drop off off on sunday when they were closed and where you use to do a night drop if gates were closed was no longer there do to the road county put in. So I didn’t want to bother Robyn especially on her weekend off. But needed to make sure I dropped off in right spot. She answered and was extremely helpful. I told Robyn that we didn’t need vehicle until after 3 pm and she had it done at 9am. Robyn is the best advisor at Karl Flammer and even in whole state of Florida. I highly recommend to use Karl Flammer service especially Robyn. God bless her and Go Noles

Christian and team were great as usual

Christian did a great job in helping me with my service issues. Karl Flammer ford is much better than other dealers services department. Will be back in needed.

Christian was extremely helpful in the process. He took notes of all the comments I had on the car and reviewed them with technician. One suggestion I have is to possibly introduce text updates in the process. Once the car is received I received a text but it would be useful to know for instance when the technician started working on the car, or when the process is done and the paperwork is being completed etc. This allows the customer to know exactly what is happening in the process instead of calling the representative to know the status. Aside from that suggestion the service was amazing even with a shuttle to and from my house to the dealer.

Christian was great and helped with questions I had by referring me to someone in sales to answer my questions.

Christian was great, he kept me informed and completed my camera repair. Works awesome! Thank you

Dale and the rest of his staff were fantastic. They went above and beyond.

Dale and the service team at Karl Flammer Ford are amazing! They are always friendly, efficient, timely and knowledgeable. I feel appreciated and respected every time I go!

Dan (Servicer Greeter) and Angelo my Service Advisor did an excellent job. Dan greets you with a smile and swiftly gets you to the service desk were Angelo took over. Angelo was very concise and helpful with the service needs and kept me up to date on the work in progress. I did have a question about the vehicle that I needed addressed. I purchased the vehicle at Karl Flammer and Neal, Sales Manager was very helpful and went the extra mile to answer my questions and concerns. Very good experience yet again at Karl Flammer Ford!

Doug was able to answer all of my questions and stayed late to make sure the deal was done the same day. Thank you!

Douglas Gerhart sales and mrs. Johnston finance went above expected. Karl Flammer ford had the truck and deal!

Easy appointment making, fast check in, and great service. Thanks you Dale and Flammer Ford?

Ever since buying my Escape at Karl Flammer Ford I have been please with the service staff. They are fast, friendly and do a great job of explaining what was done to my vehicle.

Everyone was friendly and very helpful. Our salesman Steve Gonzalez was a solid professional. We were made to feel right at home . Thanks for the great experience.

Everyone was super nice. Our salesman Lloyd Williams listened to what we wanted and showed us the exact right vehicle. No pressure at all, unlike the dealership I had been to earlier.

Everything was perfect!

Excellent service! Picked up my truck in the morning and brought it back that afternoon after service was completed. Gave me a 10% discount for scheduling service over the phone and pickup and return of my truck was free. What more can you ask for? 👍

Excellent service! Neal and David Kaiser in the commercial department are on top of their game! As well as everyone in that department from sales to service. After multiple purchases, never a disappointment!! My dealership of choice!

Excellent service. On time fair price

Excellent team

Extremely knowledgeable and friendly.

Fast and efficient. WiFi is great in waiting room!

Fast Service

Flammer Ford was able to fit me in the very next day and set up a rental vehicle for me. I had originally called the Ford Dealer that’s near my house, but they were pretty rude and could not make an appointment for nearly a month plus they would not be able to get me a rental either. Everyone at Flammer Ford is very courteous, and they fixed the problem in my truck to my satisfaction.

From start to finish, Karl Flammer Fords salesman Lloyd took excellent care of us. We loved having the deal all secured before we went in to see the vehicle. Lloyd was professional and very helpful throughout the whole process. We would definitely buy a vehicle there again.

From the moment we arrived it was a great experience. Mack and Jay listened to our concerns and helped do their best to make sure our experience was efficient. We LOVE our new F150! Who said trucks are for men. 😉

Good experience, Steve was great! Very attentive to our needs. He made us feel at ease with negotiating our new truck purchase. I like the dealership, gives that small town feeling unlike some of the larger dealerships that make you feel like a number. We would recommend.

Great customer service and friendly staff Dale K was my service advisor , He is very professional and knowledgeable, recently took my 2002 F-150 Harley-Davidson edition in for multiple issues their amazing technicians found and repaired all of them for a very fair price They are my dealership of choice

Great customer service, great sales, great parts department, and great accessory department. They've taking care of me on multiple occasions.

Great Customer service, Lloyd Williams was great from start until the end definitely will buy my next Ford from him thank you.

Great customer service. Denise was right on top of every. Kept us informed about everything.

Great customer service. My service advisor Robyn was amazing. Kept me informed throughout the day of my vehicle progress. Set me up with a loaner when the part wouldn't be in until the next day. Veterans Ford service center needs to take some lessons from these people.

Great dealership Great service reps a little slow to return calls and updates. Better to have them fix your vehicle than your mom and pop shops for sure.

Great Dealership. All around.

Great experience and reputable dealership! I had the pleasure of working with Mack Gange. He worked with me from the date I was able to order my Ford Lightning and kept me up-to-date on its progress from production through delivery. I have only great things to say about my experience. My Lightning was prepped and detailed when I arrived. The purchase process was seamless. Unlike many dealerships that make you sit for hours while they pitch random warranties and services, I was in and out in probably less than an hour with all of the paperwork filled out in advance. I would absolutely buy another car from them.

Great experience Lloyd was awesome

Great Experience, no pressure whatsoever. Very friendly Dealership. Would shop there again and definitely recommend them. Lifetime drivetrain warranty is a definite bonus. Chris and everyone else were a pleasure to deal with!! A+++

Great people, no hard sell, worked their butt off for me. Special thanks to Greg Hiland

Great people.

great service and the staff is super friendly

Great service department

Great service.

Great Team, Got my F-150 in and serviced and paid with my Ford Pass Points. Good all around experience!

I always get great service from Steve and Anthony. I really miss them now. I am in Lewiston Idaho on an epic road trip in my 2022 Bronco. The dreaded yellow check engine light came on yesterday and there are 5 errors according to the Ford App. Went to Joe Hall Ford at 7:45 AM this morning to get it fixed. Seems they have no techs on Saturday, just oil and lube guy. “Sorry and best of luck to you”. I hope to get it fixed when I get to Helena, Montana. I miss Karl Flammer Ford.

I always have a great experience with Karl Flammer, I travel all the way from Largo Florida to Tarpon just to have my Ford truck taken care of. I deal with Christian a lot and he makes sure that I’m well taken care of

I am very satisfied with the service I received on my last visit to Karl Flammer. The service advisor was honest in addressing what was needed and not what I was mistaken the SUV was due for. Thank you for your good work and honest relationships with your customers.

I Can Not say Enough "Good" things About Karl Flammer Ford, I had a recall on my transit connect, living in Clearwater I thought I would call Ferman when I called them 3x and they put me on hold and never came back , I moved on to Walker Ford who coincidentally did the exact same thing , Being that I had just moved here from NY I Googled other Ford Dealerships , My Best Day Ever Because Karl Flammer came up , I called, NEVER placed on hold , it was Thursday and they said we can fit you in on Monday! I was delighted. This Dealership is a Well oiled Dealership, Top Notch , From meeting You as soon as You drive in, Scanning You in , Pleasant, courteous, accommodating , they take your vehicle and direct you to their customers lounge where you can get a cup of any kind of coffee Water , vending machine and fresh donuts!!! Play area for your children and 2 - TV's . So waiting for your vehicle is Very Pleasant,relaxing and Accommodating. The People that work there are ALL customer oriented, Cheerful, Pleasant, helpful, and respectful. Muhammad was My Service advisor, Couldn't ask for anyone Better , he was attentive took care of my vehicle from the moment it was scanned in. Very Helpful and knowledgeable, Highly recommend him as one to see there. Natalie who is one of the members that answer the phone when you call is A Joy to deal with, very helpful , courteous ! Both Muhammad and Natalie are an asset for this Top Notch Dealership. Just a side point I received a offer from Walker Ford to Buy my transit connect and they were going to give me an additional 4,000 too Well I would NO WAY buy a vehicle from and dealership who can't even get me in for a service call ! So Glad I found Karl Flammer Ford, You will Not be sorry 🙂

I had a great experience purchasing my used car. First of all, the car is beautiful and in great shape. The salesman I dealt with, Floyd, was so helpful and answered all of my questions by demonstrating how to use the electronics on the car I bought. The finance lady, Suzanne, was kind and gracious and patient and answered all of my questions. The two year extended warranty that I purchased was a great deal for my situation. I definitely recommend this dealership and will use them again if I purchase another car.

I had some warranty repair issues. The dealership where I bought the car has been very disappointing. Karl Flammer and their techs were very helpful. The service was good, thoroughly explained and the work was done well. Admittedly, as with any dealership, the prices were high and labor rates were even higher than I expected. But we all know the price you pay to have the dealership do your work. I like the service and the people at Karl Flammer. It is also very clear they hire veterans as I saw many veteran hats on some of the staff and I heard several discussing their service. I will likely buy my next car from Karl Flammer.

I have been a customer at Karl Flammer Ford for a long time and have always been treated extremely well. You're staff goes out of their way to make me feel comfortable and attended to. All repairs necessary are completed in a very timely manner. I never have any issues. I highly recommend Karl Flammer Ford to everybody I know.

I have been buying my fleet from Karl Flammer Ford. I was convinced to switch to Ford Fleet from Chevy, but the awesome experience is truly with Karl Flammer Ford dealership. Ford gave good incentives, but David Kaiser and the team have exceeded my expectations beyond belief. Thank you for your help in difficult times.

I have had the best service with Flammer Ford. Dale my service advisor is absolutely the best.

I live in St. Petersburg but was introduced to Karl Flammer Ford a few years ago when I was working with a local agency (Vers Creative). After interacting with their staff numerous times, I knew if I ever wanted to get a Ford I would come here. I knew I wanted a Bronco, but with the supply issues I also knew it could take a while. So I put a deposit down in March 2022 before they stopped taking orders. I worked with Chris Haddad who is so kind and was great from beginning to end. He made the entire process easy with no pressure. He let me know at the very beginning based on demand I could be waiting over a year unless I’m “lucky”. Turns out I’m one of the few to get such a quick turnaround! Since my time to save got cut quite a bit, I did have to finance. I met with Suzanne who helped crunch numbers and walked me through everything . She’s very kind. The only unfortunate thing is the interest rate is high. I was in and out probably within an hour. Chris went and filled up the car for me and they detailed it before I got it. He also helped walk me through the app and setting up the car with my phone. He gave me a good detailed run down with my vehicle. As someone who has mostly used and older cars up to this point, I’m in LOVE!!! If we decide to get another Ford we will definitely come back! p.s. If you decide to put a deposit down to build one, it is refundable (not all dealers do this).

I recently purchased a 2021 Escape from Karl Flammer Ford and I could not have been happier with the entire process. The Sales Consultant, Mack, was a pleasure to work with through the process and patiently explained all the steps for the purchase. I will definitely bring my new car to them for the regular maintenance. I have already recommended Karl Flammer Ford to two of my neighbors and would recommend them to all my family and friends.

I recently visited Karl Flammer Ford for an oil change. I was traveling and needed to get the oil change. I called Karl Flammer Ford and was given an appointment for the next day. Upon arrival I was greeted at my vehicle which the employee checked me in, then took me to the waiting room advising of free coffee and information of where the restrooms were located at. I was kept updated on the status of my vehicle then when she was ready the employee took me to check out and walked me to my vehicle making sure all was good and I was happy with the service. When I come back to visit family and need any service for my Ford vehicle I plan on visiting Karl Flammer, I did not purchase my vehicle here but was treated like I did. Excellent service

I was good and positive because he and both learned a thing or to

I was in the market for a new truck and after visiting other Ford dealers whose salesmen were trying high pressure sales tactics and using cheesy closing techniques, I decided to visit Flammer Ford because they offer a Lifetime warranty on the power train. I am so glad I did. I'm also very fortunate that sales professional Mike Lundin introduced himself to us that day. I say this because he was not high pressure at all, he was very knowledgeable and extremely professional in every aspect of the sales process. He didn't try any of the sales tactics that are designed to keep you at the dealership. I highly recommend dealing with Mike Lundin if you need a new vehicle, you will not be disappointed. He has also followed up with me to make sure everything was to my satisfaction. Mike made it a very pleasant buying experience. The prices at Flammer Ford were also better than the other dealers we went to. I purchased a Ford F-150 Platinum edition and could not be happier with my decision and the price I paid for it.

I went to Karl Flammer Ford looking for a specific car and Lucas was willing and able to help us out immediately. He answered all the questions we had and gave us the appropriate space we needed to make a very big decision to purchase the car. He and the staff went out of their way to make the process as smooth and stress free as possible with no pressure at all! I would recommend purchasing a car from this dealership...you will not regret it!!

I won’t take my vehicle anywhere else. Dale and Rob Romero are the best. They absolutely went out of their way on many occasions and accommodated me. They were very understanding and took on more than they had to, out of the kindness of their hearts. I will be a returning customer for life.

If you want the best service, price and add-on accessories, this is the family owned dealer for you.

In & out by times specified. Dale, who was my service advisor did not try to up sell me on things my car did not need & I appreciate that so much. Price was reasonable as well. So far, so good!!

It is always nice to deal with people who really show that they care about your satisfaction. I highly recommend the Karl Flammer Ford dealership in Tarpon Springs. Ask for Sales Team Member Armando Chirinos, he really cares about the customer and goes above and beyond. I am very satisfied with my recent purchase experience.

It was easy contacting the Service Department to get an appointment. When I arrived, Dale was friendly and helpful checking me in for the service. The most important part is it was QUICK! Nothing I hate more than sitting around waiting for anything, let alone service on my car. Karl Flammer Ford in Tarpon Springs was quick and efficient. The waiting room was air conditioned, had complimentary coffee available and vending machines. In and out in less than an hour.

It was perfect, Thanks for a easy time.

It was wonderful to work with Armando. He helped us find the car we wanted! Armando was personable and professional, and was always available to answer our questions/concerns.

Karl Flammer Ford did a great job getting my Ford F-150 back on the road after an electrical issue. Muhammad in service was courteous and professional and did a great job.

Karl Flammer Ford is the ONLY place I buy my vehicles from. Every vehicle I've owned since being able to drive at 16 has been purchased or leased from this dealership. I needed a new truck for my upholstery business in Holiday, so I bought a 2021 Ranger from their new commercial side. This was in the first quarter of 2022 and everything has been top notch the entire time. From the quick and responsive service advisors to the polite and NON-PUSHY sales guys, I have been more than please throughout the years with many more to come... And if you want a reference for who to speak for the BEST customer service, you need to either see Rob Bender in the commercial service side or David Kaiser from the commercial sales side.... OR se Christian or Art in service on the retail side... you will be ultimately pleased throughout the entire process of making your choice on your next vehicle.

Karl Flammer is very fortunate to have (Robyn Service Advisor)...I bought my truck from Karl Flammer AND just one week ago purchased 4 Michelin Tires from Karl Flammer and had them put on, I got a flat tire due to a screw and your ladies answering the phones told me they don't make same day appointments, I said it's a flat tire she hung up on me and from there Robyn reached out to me because she apparently told the girl for me to bring it in and that It would be a little later in the before I could get it back...which was fine with me..I love working with Robyn😊

Love my Ford Edge 2022, Jay and Steve were amazing and the process was pretty smooth!!

Lucas was one of the best salesman I’ve encountered. The process was seamless and I never felt pressured to purchase a vehicle. Highly recommend Lucas.

Lucas was our sales guy and I can't say enough good things about him! He made the whole process seamless and so easy. We looked everywhere for the '23 explorer with bench seats and had no luck until we came across karl flammer! It was almost an hour away from our house so I was weary about going and maybe not getting approved. Thank goodness for Lucas he made it all happen before we even got there! Thank you guys so much, we love our explorer!

Mack Gange at Karl Flammer Ford was incredibly kind and took great care of me! I highly recommend him and his hard work getting me into a vehicle.

Mack Gange was a great sales person. We couldn’t be happier with Karl Flammar Ford.

Mike Lundin didn't play any of the typical car salesman games. He was very straight forward and honest. I used to sell cars and was familiar with the shenanigans, I quickly identified that he was the person I wanted to deal with and ended up getting me the truck I was searching for. Great people and great dealship!

Mike Lundin was very helpful and available throughout the entire process

Muy buena atención y muy profesionales me atendieron de maravilla así en sentido general

My experience at Karl Flammer was very smooth and non stressful! Mike is a fabulous human that made the it all easy and everything is done in house. Great personality too!! All financing even through your credit union. They have been in my town as long as I can remember. A generational gem. Buy local. A name you can TRUST!! 6 generations in this town and you can't beat in town service too. Convenient with a traffic light too!

My experience here was amazing and I had my vehicle taken care of 😊 The service advisor and technician was amazing!!! Absolutely love Karl Flammer Ford and Robyn and Mack are the Best!!! Mack is amazing and would Highly recommend him for a new or used vehicle. He is kind, patient, and extremely knowledgeable with LOTS of patience!

MY experience was excellent. Personnel were great at going over paperwork and what was to done. Explanation about the vehicle and the dashboard workings was very detailed and so helpful. I was very pleased with the entire experience.

MY SALESMAN MIKE WAS TERRIFIC AND HELPED TO SECURE MY ORDERED MAVERICK ALL THE WAY THROUGH. COULD’NT OF HAD ANY BETTER SERVICE

My service experience was excellent. Christian had all of my paperwork prepared and it only took a few minutes to get checked in and the work was done within a very reasonable amount of time. He also listen to the issues I had with my car and make sure that he took care of everything. I really appreciate how kind he was and helpful.

My service was outstanding at Karl Flammer Ford. Muhammad in service is the best! If your looking to have your vehicle serviced he's your guy!

Oil change and install new tire

Once again, Pleased as Always! Christian had my truck in and out for oil change and tire rotation. Great People, with Great customer care! John was there in the Service lane to Greet me! Awesome guy, Great Attitude! Love Companies and Businesses that hire Veterans!

One of the best Ford dealerships in the area!!! Dale Krutzik makes the service department he treats everyone with Professionalism and respect!!! I went again today on Saturday 05/15/22 and as usual they did a fantastic job and Mike the guy you see first when you drive into the service area was very friendly and respectful. He made a very good impression on me to start the experience off!! Karl Flammer Ford is very fortunate to have guys like him and Dale!!!

Our experience with Karl Flammer Ford was fantastic from start to finish. Brad helped me find the exact vehicle I was looking for, took my information over the phone, waited for me to arrive for two hours, and had everything ready for a super smooth transaction when I arrived. Steve in finance made the financing of my vehicle just as easy by having everything ready to go, completing all documentation in record time while explaining everything I needed to know. We arrived and left the dealership in less than an hour and a half. It was amazing and I love my new Robins Egg Blue Ford Bronco Sport Heritage!

Outstanding customer service and selection!!

Outstanding service and overall amazing experience

Outstanding service.

Polite and efficient staff. The gentleman went over everything that was done to my car with me.

professional

Professional, flexible, knowledgeable efficient

Purchased a New 2021 Explorer and just took it in for my first oil change, tire rotation and check-up. Josh, my Service Rep was awesome and I was out with-in an hour. Josh also helped me with a few features on my Explorer that helped a lot. Would recommend Karl Flammer Ford for purchase and service.

Quality service and customer friendly

Quick service and very professional. The service advisor Dale always goes above and beyond and makes customer satisfaction his top priority.

Quick, encompassing, and pleasant.

Reliable service. Excellent service advisor--Robyn.

Rick was awesome in going above and beyond to get me the best deal for my 2023 Maverick Lariat Hybrid. Finance department got me the best loan available. I Highly recommend this dealership.

Rob in commercial and diesel service really saved me. They were able to get me in next day to resolve a tire issue when my regular dealer couldn't get me in for another week. Rob went out of his way to make sure my truck was taken care of and I was back on the road. They have earned me coming back and doing all my service here.

Rob was oustanding and work Tech perfomred as expected

Robin , at Karl Flammer Ford was so helpful and nice to me .I appreciate that , you are the greatest , Mike kaminski

Robin is amazing.

Robyn puts the service back into customer service! A great asset to the company and its customers!

Sales teams are very helpful, and the service department is excellent! Been a long time customer for years and will continue to do so! Also shoutout to the customer service department, they are the best!

Second service(10000 mile) got to watch service being done which I really liked.Put seat and floor protectors on. Service was done quick and at a good price. Keep up the good service! I will be back. Thanks again Brad Arbes

Service Consultant Dale has always provided great service. Waiting room is modern and clean. They may want to update the programmingnon the television. Watching Price is Right from the late 90s is a little tough to deal with.

Service dept has greatly improved in timely wait times since a year ago. I always request DALE in service dept. Dale is THE BEST service advisor!! He is courteous, KNOWLEDGEABLE AND HONEST. He is why I continue to come to Karl Flammer Ford for service after being ignored by all of management about a warranty issue that I was told by Port Richey Ford was supposed to be covered by my extended warranty, but the company would not honor it. This was a $700 repair that Ford refused to cover and because of this , it may cost them $30,000.00 as I probably won't by my next new car there based on the principle of they did not do the right thing. Bad business decision, Ford. But thank you Dale, for always doing the right thing as far as service to my car. (The warranty issue was out of your hands.). Tami Musgrave

Service tech Mohamed was a tremendous help. I had asked in the past about body work. He was the only one who said let’s check it out. The other one said we don’t do that service. Mohamed inspected and said we do grills and bumpers. I will be getting a new grill.

Simply put , top dealership I have been to in a very long time ! Sales was great and had some aftermarket stuff added at their shop and those guys were super! Thank you all ! Keep up the good work .

Since day one this dealership has been amazing. I continue to travel from Lakeland to get my services done by them. I had a bad experience with another dealership. So, I went back to Karl Flammer Ford because of how they treat me and the service is amazing. Worth the drive !

Smooth transaction. Wasn't long and drawn out. Would recommend to others.

So grateful for kind and caring people working at this dealership. Specifically most helpful were Denise on the telephone and Rob in the commercial service center. I cannot express how thankful I am for their willingness to help us as we traveled through the area. Friendly, cooperative and got the job done and done perfectly. We are planning a return stay, and already planning to bring our RV vehicle in for service then. Thank you!!

Steve and Anthony were fantastic! Order to delivery and all the upgrades, both were very attentive to what I wanted. They made the experience excellent!! They are stuck with me forever.

Steven the sales rep was personable, honest, and accommodating. He made sure to check on us throughout the whole process of purchasing a vehicle.

Thanks for the oil change

The best because of the customer service and efficiency. Hi Shaq! Thank you!

The best Ford dealship that we have ever been to. They are kind and thoughtful and go 110% on everything they do. Lyod Williams helped us find the perfect truck and never rushed us in to anything.

The quick lane experience here was quite easy and they took extra care to wipe down the surfaces to prevent viral spread.

The salesman Doug Gerhardt was great, very knowledgeable and easy to work with and made my purchase smooth. I would recommend him to my friends and family

The screen in my 2022 Ford Edge started to pixelate. Muhammad work really hard to get the part in and installed before I left town and would be driving the vehicle. Plus the courtesy van was helpful to get to the dealership.

The service representative Robyn is the bomb.

The service was timely and professional, and the work performed was accurate and thorough. State-of-the-art service center.

The service went very well once I got checked in, I waited in my car for 30 minutes before I got check in. The rest of the time was very good, and everyone was very friendly.

The staff was very friendly and willing to assist with what I wanted. Finally got my King Ranch and love it! Great job everyone and while you all are 4 hours away will consider you all in the future if I need another vehicle

They are very polite, keep you updated on the progress of your vehicle, very knowledgeable. Id recommend them to my friends.

They fixed it!

This Bronco Sport purchase was the best auto purchase experience that I have ever had. Everything was perfect and could enjoy the car and experience. Thank yo

This is a great place...I took my Black 2013 Mustang in and from the Greeters Dan and John to my service advisor Christian made my visit there a very pleasant experience..they let me know exactly what was wrong with my car and what it would take to remedy the problem.. I am very particular about who works on my car..but I have found a great place that will take care of my car like I want.. That's my dream car and they treat it just like I do..

This was a great experience as the employees at Flammer Ford were all very good to me! Amy helped me with the warranty. She was kind and considerate through this process. Mike, the shuttle driver, gave me a safe, comfortable ride so I could continue my work at home while repairs were made. Great staff at this dealership! Appreciate you all!

Took the Raptor in for an oil change. Peyton took her personal time & $ to buy dog treats for our Ridgeback, Indigo. Service level way above & beyond our expectation! Mack in sales was also a great wealth of knowledge. If you're looking for no pressure, knowledgeable sales assistance and great service on your vehicle, go see Mack & Peyton at Karl Flammer today!

Took truck in for service. Knowledgeable staff. As with any car repairs you may not always like what they tell you but these guys are straight shooters and will point you in the right direction. Overall 5 stars

Tremendous level of customer support by my service advisor Christian Collich. Found myself a new Ford dealership thanks to him.

Tremendous service and satisfaction provided at Flammer Ford Tarpon Springs!! Thank you Robyn and Team from the outstanding Service Department.

Vehicle is great. Our salesman was fair to us and finance was simple.

Very excellent service I am very happy with the treatment they give 😊😊😊😊 Thank you

Very good and honest salesman (Steve Gonzalez) I believe he gave me the the best value for what I was paying for. No high pressure tactics.

Very good Ford dealer. Great job.I would buy another truck their again.

Very impressed with "Jessie" who answered the phone and gave us our appointment. Brought our older Mercury Sable in for diagnosis (wound up needing a sensor) and they kept us informed each step of the way regarding the cost and other items that could be fixed (for a later date). Very happy with their service. I'm a veteran and they gave a discount off of my total bill, which I very much appreciated. Amy was my tech advisor. Thank you!! Kevin Mallett

Very pleased with check-in process, time to service my Explorer and Robyn, my Service Advisor.

Very professional and clear on what’s being done. Great communication and service time

Very professional and knowledgeable staff. Loved the experience.

Very professional. Cares about your needs. Knowledgeable staff. I would recommend you to anyone looking to purchase a vehicle..

Very satisfied with my car service and friendly, courteous, personal attitude towards me as a customer.

Was having running boards installed on a brand new truck that didn't come with them. Purchased the boards and labor cost online the day before and the were able to get the boards in and installed the next morning. I was at the the dealership for less than 30 minutes for the install! Great! Kyle, the service advisor, was very helpful and informative as well!

We got an extra key made. Friendly and fast.

We had a check engine light on. Brought in they diagnosed it and fixed the issue same day. Very happy with their service

We’ve purchased over 50 vehicles from Karl Flammer and it’s been the same high level of service each and every time. David Kaiser and Rob Bender take personal interest in our fleet management and help guide us to the best decisions for our business. We absolutely won’t shop anywhere else because of these two professionals.

What a great experience I had at Karl Flammer. I had a day of car shopping, 9 different dealerships in one day! This was a no pressure, relaxed environment that was unmatched. I had a couple issues on my side and the Sales Member and Sales Manager worked with me and made everything so easy throughout the entire process! When its time for my next car purchase, I will make that 45 min drive to visit Karl Flammer again. Thank you Lucas and Jay!

When we needed a large van to help transport our program participants, Karl Flammer Ford went to extraordinary lengths to find us a vehicle. The buying process was painless. The people were clearly trained in customer service skills. Highly recommend.

While the repair took longer than I was expecting, that time was needed to complete all of the repairs properly. Communication from my service advisor was great. All contact with any employee was friendly and professional.