Customer Reviews
4.5 out of 5 — 3,218 reviews
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Had to turn in a lease vehicle. Flammer Ford made it very easy.
As always my experiences with service are great.they always are friendly and caring!!!!
Very good service and friendly staff
Small dealership with a level of personal attention long lost from other dealerships. Purchased and have serviced my Ford Mach E GT here, shockingly friendly and welcoming. After going to other dealerships for service and buying, I took a drive up to here just to try different places since I was never happy at the previous ones. Honestly, wow! Kudos to the Flammer family for maintaining that personal feel that had been long lost by Tampa dealerships.
Great. Auto pickup and return. never used that before. will now. 1997 Expedition. Super convenient. Great time saver. Great service.
Fantastic service personnel. Christian went above and beyond all expectations. Service was fast from start to finish, prices were very fair, and communication was better than my previous dealer. I’d highly recommend their service department to anyone. The one negative I will point out is their parts department is expensive, but the employee is nice and was happy to provide the information I needed to find it cheaper. In this day and age where plastic parts are regularly needed, I didn’t expect to see them go well over MSRP. Most dealers go 20-30% below MSRP to keep competitive.
No worries
Kyle (Accessories) was very informative, helpful and kind.
I had an oil change , tire rotation and checking fluids, while I was waiting. Denise was excellent at explaining the cost of each service. Very honest by letting me know what parts my car needs next concerning my brakes. With a second opinion, they were right! I have trust in Karl Flammer Ford. I've come to Karl Flammer Ford for years and always had great service!
Came in for a bad blinker bulb. Robert really made it his business to get me in and out super fast. Service like this should be noticed by leadership at the dealership. I'll be happy to bring my van back there for any other services.
This is the second time I have visited and I am happy. The people that I talked to were very nice and professional.
One of the best Ford dealerships in the area!!! Dale Krutzik makes the service department he treats everyone with Professionalism and respect!!! I went again today on Saturday 05/15/22 and as usual they did a fantastic job and Mike the guy you see first when you drive into the service area was very friendly and respectful. He made a very good impression on me to start the experience off!! Karl Flammer Ford is very fortunate to have guys like him and Dale!!! I came back again today for my scheduled oil change, as usual Dale was there and just as polite and professional as always. I feel very fortunate to have a guy like him that I deal with when I get my truck worked on!!! Thank you Dale for caring about my truck as much as I do!!! Ron As usual I come for my oil change and this time I had a couple of other things done (recall issues) and as usual Dale was very informative and helpful. He always makes sure the shop does a great job! Ron As usual I come in for my oil change and to no surprise Dale had been promoted to among other things head of the service department and as usual Dale made sure that I received 1st rate service! I’m glad to see that I’m not the only one that has recognized that Dale does a fantastic job. As a customer Karl Flammer Ford will get my business when I buy my next F150! Saturday 12/16/2023 I come in to get my normal every 5,000 mile service and I have Denise taking care of me now, while she’s relatively new and still learning the “ropes” she’s very friendly, professional and respectful!! And if she needs help with anything she always has Dale to turn to for support and assistance! Karl Flammer Ford appears to know how to choose its employees! I know it seems odd that I never have anything negative to say about Karl Flammer Ford, I would have to say that is because they care about keeping their customers happy!
Did a great job picking up my truck and returning it the next day. They also made sure to take all the precautions.for the virus.
Grant and Greg were phenomenal to work with! They were very patient and understanding with explaining everything to me step by step. They made buying my very first brand new car very simple and easy. They were a pleasure to work with and made purchasing my absolute dream car a reality. I would very highly recommend Karl Flammer Ford to everyone!!
Great customer service. Robyn has gone above and beyond to help me with an issue I had on a warranty.
Denise the service person was great. Even got a ride home via their shuttle service and the my car was delivered to our home afterwards.
Finally found the Transit Connect van I was looking for. Jovan was so helpful through the process. I am loving my new van!
Steff Friendly treaded me with good behavior and Respect Thank you