Customer Reviews

I live in St. Petersburg but was introduced to Karl Flammer Ford a few years ago when I was working with a local agency (Vers Creative). After interacting with their staff numerous times, I knew if I ever wanted to get a Ford I would come here. I knew I wanted a Bronco, but with the supply issues I also knew it could take a while. So I put a deposit down in March 2022 before they stopped taking orders. I worked with Chris Haddad who is so kind and was great from beginning to end. He made the entire process easy with no pressure. He let me know at the very beginning based on demand I could be waiting over a year unless I’m “lucky”. Turns out I’m one of the few to get such a quick turnaround! Since my time to save got cut quite a bit, I did have to finance. I met with Suzanne who helped crunch numbers and walked me through everything . She’s very kind. The only unfortunate thing is the interest rate is high. I was in and out probably within an hour. Chris went and filled up the car for me and they detailed it before I got it. He also helped walk me through the app and setting up the car with my phone. He gave me a good detailed run down with my vehicle. As someone who has mostly used and older cars up to this point, I’m in LOVE!!! If we decide to get another Ford we will definitely come back! p.s. If you decide to put a deposit down to build one, it is refundable (not all dealers do this).

Christian was extremely helpful in the process. He took notes of all the comments I had on the car and reviewed them with technician. One suggestion I have is to possibly introduce text updates in the process. Once the car is received I received a text but it would be useful to know for instance when the technician started working on the car, or when the process is done and the paperwork is being completed etc. This allows the customer to know exactly what is happening in the process instead of calling the representative to know the status. Aside from that suggestion the service was amazing even with a shuttle to and from my house to the dealer.

Once again, Pleased as Always! Christian had my truck in and out for oil change and tire rotation. Great People, with Great customer care! John was there in the Service lane to Greet me! Awesome guy, Great Attitude! Love Companies and Businesses that hire Veterans!

Great experience and reputable dealership! I had the pleasure of working with Mack Gange. He worked with me from the date I was able to order my Ford Lightning and kept me up-to-date on its progress from production through delivery. I have only great things to say about my experience. My Lightning was prepped and detailed when I arrived. The purchase process was seamless. Unlike many dealerships that make you sit for hours while they pitch random warranties and services, I was in and out in probably less than an hour with all of the paperwork filled out in advance. I would absolutely buy another car from them.

One of the best Ford dealerships in the area!!! Dale Krutzik makes the service department he treats everyone with Professionalism and respect!!! I went again today on Saturday 05/15/22 and as usual they did a fantastic job and Mike the guy you see first when you drive into the service area was very friendly and respectful. He made a very good impression on me to start the experience off!! Karl Flammer Ford is very fortunate to have guys like him and Dale!!!

Dan (Servicer Greeter) and Angelo my Service Advisor did an excellent job. Dan greets you with a smile and swiftly gets you to the service desk were Angelo took over. Angelo was very concise and helpful with the service needs and kept me up to date on the work in progress. I did have a question about the vehicle that I needed addressed. I purchased the vehicle at Karl Flammer and Neal, Sales Manager was very helpful and went the extra mile to answer my questions and concerns. Very good experience yet again at Karl Flammer Ford!

I won’t take my vehicle anywhere else. Dale and Rob Romero are the best. They absolutely went out of their way on many occasions and accommodated me. They were very understanding and took on more than they had to, out of the kindness of their hearts. I will be a returning customer for life.

The staff was very friendly and willing to assist with what I wanted. Finally got my King Ranch and love it! Great job everyone and while you all are 4 hours away will consider you all in the future if I need another vehicle

I recently purchased a 2021 Escape from Karl Flammer Ford and I could not have been happier with the entire process. The Sales Consultant, Mack, was a pleasure to work with through the process and patiently explained all the steps for the purchase. I will definitely bring my new car to them for the regular maintenance. I have already recommended Karl Flammer Ford to two of my neighbors and would recommend them to all my family and friends.

I had some warranty repair issues. The dealership where I bought the car has been very disappointing. Karl Flammer and their techs were very helpful. The service was good, thoroughly explained and the work was done well. Admittedly, as with any dealership, the prices were high and labor rates were even higher than I expected. But we all know the price you pay to have the dealership do your work. I like the service and the people at Karl Flammer. It is also very clear they hire veterans as I saw many veteran hats on some of the staff and I heard several discussing their service. I will likely buy my next car from Karl Flammer.

Good experience, Steve was great! Very attentive to our needs. He made us feel at ease with negotiating our new truck purchase. I like the dealership, gives that small town feeling unlike some of the larger dealerships that make you feel like a number. We would recommend.

In & out by times specified. Dale, who was my service advisor did not try to up sell me on things my car did not need & I appreciate that so much. Price was reasonable as well. So far, so good!!

Took the Raptor in for an oil change. Peyton took her personal time & $ to buy dog treats for our Ridgeback, Indigo. Service level way above & beyond our expectation! Mack in sales was also a great wealth of knowledge. If you're looking for no pressure, knowledgeable sales assistance and great service on your vehicle, go see Mack & Peyton at Karl Flammer today!

A good experience. Amy and Mike were the people that assisted. Amy was particularly great--she listened carefully to my concern & then read me back what she'd written in the dispatch so I could confirm. I liked that Mike checked me in calling out the VIN# with the military words for each letter of the alphabet. He was patient while I transferred some things out of my car to my friend's car--who was picking me up. The temporary Service drop-off was a little confusing. How about a sign? It could say: STOP HERE!

This was a great experience as the employees at Flammer Ford were all very good to me! Amy helped me with the warranty. She was kind and considerate through this process. Mike, the shuttle driver, gave me a safe, comfortable ride so I could continue my work at home while repairs were made. Great staff at this dealership! Appreciate you all!

It was easy contacting the Service Department to get an appointment. When I arrived, Dale was friendly and helpful checking me in for the service. The most important part is it was QUICK! Nothing I hate more than sitting around waiting for anything, let alone service on my car. Karl Flammer Ford in Tarpon Springs was quick and efficient. The waiting room was air conditioned, had complimentary coffee available and vending machines. In and out in less than an hour.

Ever since buying my Escape at Karl Flammer Ford I have been please with the service staff. They are fast, friendly and do a great job of explaining what was done to my vehicle.

Second service(10000 mile) got to watch service being done which I really liked.Put seat and floor protectors on. Service was done quick and at a good price. Keep up the good service! I will be back. Thanks again Brad Arbes