Customer Reviews
4.5 out of 5 — 3,218 reviews
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great dealer to work with, reliable and courteous
I came in for a routine service and noticed a separate issue on my way out. The team did a courtesy inspection just to make sure everything was okay. Great customer service, service agent Rachell was very helpful.
It was great. Denise took good care of me!!
Friendly, helpful, explained what they did and why.
Mark kept me abreast if the repairs, and was very pleasant and informative
Mike was super helpful during the entire process from start to finish! We did not have an appointment and he immediately grabbed the vehicle we saw online for a test drive. He answered all of our questions along the way and was able to meet our needs/wants. Thank you to everyone there!!
Had a wonderful experience here. Joshua was a wonderful sales person and helped me make the right choice in a car. Would definitely recommend this dealership. Also they have fresh donuts each day for customers to enjoy when getting their car serviced.
very nice service
Mack was great and wonderful to deal with, made buying process flawless. No hidden fees or bait and switches! Straight up front and honest!!
As usual, I had no issues. Customer service is great, car ready on time.
Karl Flammer Ford always meets or exceeds my needs in the service department.
I had a wonderful experience getting my truck here! Joshua was my sales man and was one of the most accommodating, helpful and funny people I have had the pleasure to meet. I loved my experience and my car
There was an incident with my vehicle and the staff was very fair and easy to work with to get it resolved.
Had a great experience buying a car here. Both Doug and Mike were amazing to work with, they were very knowledgable and informative through the whole process. Like others have said, buying a car can be a bit stressful but they really made me feel as ease and they didn’t put pressure on me. Steve, the financial manager was also very nice and helpful. They all have a great attitude. I would highly recommend them!
Outstanding customer service experience
Rick G. (and really all of the staff) were great. We basically bought the truck over the phone and they handled everything, kept it very simple. Some circumstances led to us coming to Town on a day that Rick was on vacation, but he said he’d work that out, then we actually ended up arriving at a time when the dealership was closed. Despite Rick being on vacation that day and the dealership closed, he gladly came in and made it all work out, so on top of everything else going very smoothly, that was really above and beyond helpful.
Both Doug & Mike were wonderful throughout the process.
I had my F150 serviced at Flammer and the service was fast and the issues were made clear to me. They did great work, too. I highly recommend them.