Customer Reviews
4.5 out of 5 — 3,218 reviews
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Mark took great care of my truck while it was in the shop and kept me up to date even while he was off of work. Great experience from Karl Flammer Ford as always!
Rachel was extremely helpful and kind
Mark was very helpful, informative and always had a smile ! He kept me updated on all that was going on with repair.
Great service at the accessory shop. Part ordered was not compatible with my vehicle (even though it was listed on website), and they were great in explaining other options. Woyld definitely use them in any future purchases.
Purchased a used car for my son about 6 weeks ago. We worked with Lucas and he helped get us a fair price and we drove from a ways away and ended up keeping him way past closing but and the finance lady (sorry I forgot her name) stayed, with a smile on their faces, until the sale was complete. Everyone was nice and we had a great experience.
Quick and efficient. Good information provided re needed service and scheduling.
Doug Gerhardt did an outstanding job with me purchasing my used MKZ. Spent a lot of time guiding me through the entire process, from test drive to, out the door. I will recommend him and Flammer Ford to anyone I know who is in the market for a car. Thank you, Doug......
Great experience very professional and friendly
My salesman Mack was awesome in finding me the perfect truck and made certain the entire experience was first class from start to finish. He was sure to take the time, asking questions and getting to know me and how I would be using my truck day to day. I would highly recommend asking for Mack by name when visiting Karl Flammer. I aslo had the chance to meet Jason, the sales manager. He was also super friendly and made me feel like a VIP. He was present the entire time, working alongside Mack on the deal and maximizing value on my trade-in. Robyn in service has gone above and beyond, exceeding my expectations to make sure nothing on my maintenance plan is overlooked and always shooting me straight. After a long road trip, dropped the truck off for service. It was completely filthy when dropping it off!! The detail guys onsite with Luxury Auto Spa had me covered in making it look like the day I took delivery. The detail work was amazing and couldn't believe the time that must have been put in to get those results. Overall, I highly recommend making Karl Flammer Ford your preferred dealership. Regardless the department, the quality of service is always there, staff are friendly and always doing everything possible to truly make you feel like Ford family!
I have always had a wonderful experience when I go there. The staff is very friendly and knowledgeable. The last time they had to order a part for me and it should be in soon. I have been going there for 25 years .I will return again.
Christian was very informative and kept me appraised of the progress of the work on my car. Also, very helpful in explaining the warranty work that needed to be done on my brakes.
Mike Lundon made the purchase of an Escape 2023 Hybrid stress free, his calm mannerisms and knowledge of the vehicle was above and beyond!
Fixed everything I needed in a timely manner. Christian was exceptional in helping me with the problems I was having!
My Dealership that I bought my car from acts as if they are always to busy to do anything for me… Not Karl flammer, They go above and beyond, picking my car up when I’m at work dropping it off , Making sure I feel valued.. I will drive the extra miles to ensure that Karl gets my business. I am always completely satisfied and recommend anyone that wants red carpet treatment and business done right visit Karl flammer
It’s always a pleasure to go into Karl Flammer Ford. Everyone is so friendly and polite. Mac Gange and the gentleman who finished my papers and signatures. He a close friend of Mac’s. Sorry can’t remember name.
I have dealt with Flammer Ford for over 20 years. They had a used Transit that fit my needs and as usual the staff was great. Jovan was my salesperson and he was great to work with. Steve the finance guy was there when I bought my first vehicle over 20 years ago. Thanks to all and I will be back.
Doug was absolutely great! He explained everything in detail and was very friendly, he helped us find the truck that we have been wanting and made the process very smooth!
Great advisor.